ROX 4.0 SE
Service
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Manual
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ROX 4.0 SE – General information
How do I perform a tour data reset?
Press and hold the right button until the tour has been saved.Description of the HR zones
For better training control, HR zones derived from the individual maximum heart rate are displayed for various training areas.Range Per cent of maximum heart rate Meaning 1 (Recover) <60% Relaxed, easy ride. Low load 2 (Cardio) 61%-70% Comfortable ride 3 (Fitness) 71%-80% A slightly more strenuous ride, good training for the cardiovascular system. 4 (Performance) 81%-90% Fast ride that is more demanding. 5 (Speed) 91%-100% Maximum performance that can only be maintained for a short time. How do I delete my sport profiles?
Open the SIGMA RIDE APP and select the device you are using.
In the Sport profiles tab, you can delete the corresponding sport profile by swiping from right to left.What does the red circle on the device display mean?
The Red Circle is a graphic element that supports the training value in this circle. For example, it counts down slowly when you make a turn so that you can see when the next turn is coming up. Another example would be the compass. Here, the two red elements always point north.How do I recognise whether the sensors are connected via ANT+ or BLE?
In the menu under Connections->Sensor->Sensor list, you can display the connected sensors. Depending on the connection, either ANT+ or BLE is displayed at the top leftHow can I set the time zone and time of day?
Time zones / time – Every time you switch on the device and acquire satellite signals or synchronise the device with your smartphone, it automatically determines the time zone and the current time.What do the AM pop-up settings mean?
Assist mode pop-ups are brief displays of your e-bike’s assist mode when you change it.Can I also use third-party mounts?
Only use the mount from SIGMA.You can find more information about our ROX 4.0 SE in this service area.
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FAQ
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The new navigation update at a glance
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ROX 4.0 - UPDATE SENSOR FIRMWARE
You have the following options to update the firmware of the sensor:
› Use of the SIGMA RIDE app
You can find out whether a new update is available for your sensor when you connect the sensor to the SIGMA RIDE app. If there is new firmware, you will receive a message in the app and can then transfer it to the sensor accordingly.
Once the update has been transferred, activate your sensor again and connect it to the app. Now you are able to check, if the upate has been sucessful. -
ROX 4.0 - How many sensors can I connect?
You can connect up to 3 sensors to the ROX 4.0.
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How can I connect to the SIGMA RIDE APP via smartphone?
Simply connect your smartphone using the QR code displayed.
If you do not receive a QR code, please press Select device manually when connecting. -
Why do I get an increased speed display?
Multiple assignments may occur when pairing the sensors. Make sure that the sensors are only paired via ANT+ or BLE.
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Why can't I see any calories?
To do this, a heart rate sensor (ANT+ or BLE) must be connected to the ROX.
Also make sure that the training view has been customised via the SIGMA RIDE APP. -
ROX 4.0 - How do I install a FW manually?
You can download the firmware file here: https://sigma.bike/de/product/rox-4-0/?tab=service#resource-43620-change-log
After downloading, connect your ROX to the PC and copy the firmware file (.bin) to the ROX (to the top level, not to a subfolder). After disconnecting, the update should now continue.
If you continue to have problems with the update, please contact our customer support. -
How do I delete my sports profiles?
Open the SIGMA RIDE APP and select the device you are using.
In the Sport profiles tab, you can delete the corresponding sport profile by swiping from right to left. -
Why does my SIGMA ROX computer not recognise sensors?
This happens when the battery in your sensors is exhausted. When replacing batteries, please ensure that you use the correct battery type (CR2032) and install them the right way round. If you are using a new sensor, check that the insulating strip on the battery has been removed.
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Can the ROX measure the temperature?
The ROX measures the temperature during training, but may occasionally display temperatures that deviate from the actual temperature of your environment. This can occur, for example, if the device is exposed to direct sunlight, is being charged via an external battery or is exposed to sudden temperature fluctuations.
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How do I perform a tour data reset?
Press and hold the right button until the tour has been saved.
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Why are values from my e-bike missing?
The ROX is merely a display device. If values are displayed incorrectly, please update your e-bike system.
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Description of the HF zones
For better training control, HR zones derived from the individual maximum heart rate are displayed for various training areas.
Range Per cent of maximum heart rate Meaning 1 (Recover) <60% Relaxed, easy ride. Low load 2 (Cardio) 61%-70% Comfortable ride 3 (Fitness) 71%-80% A slightly more strenuous ride, good training for the cardiovascular system. 4 (Performance) 81%-90% Fast ride that is more demanding. 5 (Speed) 91%-100% Maximum performance that can only be maintained for a short time. -
How can I set the time zone as well as the time?
Time zones / time of day – Every time you switch on the device and acquire satellite signals or synchronise the device with your smartphone, it automatically determines the time zone and the current time.
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Can I also use mounts from third-party suppliers?
Only use the bracket from SIGMA SPORT.
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How do I recognise whether the sensors are connected via ANT+ or BLE?
In the menu under Connections->Sensor->Sensor list, you can display the connected sensors. Depending on the connection, either ANT+ or BLE is displayed at the top left
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What does the AM pop-up settings mean?
Assist mode pop-ups are short displays of your e-bike’s assist mode when you change it.
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CARE OF A HEART RATE SENSOR WITH A COMFORTTEX BELT
TRANSMITTER UNIT
o Remove the transmitter unit from the belt after each use and dry it with a soft towel.
o Make sure that you detach both sides of the transmitter unit from the belt so that the buckles do not oxidise and the battery does not wear out.
o If necessary, clean the transmitter unit with mild soap and water. Never use alcohol or abrasive materials (steel wool or chemical cleaning agents). Never put the transmitter unit in the washing machine or tumble dryer. ”
TEXTILE BELT
o Wash the belt under running water after each use and hang it up to dry.
o Wash the belt regularly in lukewarm water with mild hand soap or washing-up liquid. Rinse the belt thoroughly after washing and hang it up to dry. Do not use moisturising soaps as they can leave residues on the belt. Do not soak, iron, dry clean or bleach the belt. Do not stretch the belt and do not bend the electrode areas.
o IMPORTANT INFO
o Dirt impairs the elasticity and function of the belt. Wash the belt regularly to ensure it works properly and to maximise its service life.
Remember that the belt does not last forever. It wears out like any other item of clothing that you wear and wash regularly. Straps are available as accessories when yours wears out. ”
STORAGE
o Dry and store the strap and the heart rate sensor transmitter unit separately to maximise the life of the heart rate sensor battery.
o Always store the heart rate sensor in a cool and dry place.
o To avoid corrosion of the buckles, do not store the heart rate sensor damp in a non-breathable material, such as a sports bag.
o Do not expose the heart rate sensor to strong sunlight for long periods of time.
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Service Contact
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Service Contact
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Short manual